The Nigerian Communications Commission urges consumers to verify phones before payment, particularly second-hand devices, through its new Device Checker service.
The Nigerian Communications Commission (NCC) has introduced a Device Checker service that allows consumers to verify communications devices by dialling *315#, as part of efforts to curb counterfeit, cloned and non-compliant phones on Nigerian mobile networks.
The service forms part of an enhanced Type Approval Compliance framework that took effect on October 7, 2026, aimed at protecting consumers, strengthening telecommunications network integrity and ensuring that devices meet the required technical standards.
The Commission has advised Nigerians to check a device’s status before making payment, particularly when buying second-hand phones or devices imported from abroad.
Consumers can access the service by dialling *315# and following the prompts or by visiting the official NCC Device Checker portal.
How to Check a Phone Before Buying It
According to the NCC, buyers should confirm that the device is Type Approved and verified for use on Nigerian mobile networks before completing a purchase.
Where a buyer needs to check a different device, the system may request its 15-digit International Mobile Equipment Identity (IMEI) number. The IMEI can be obtained by dialling *#06# on the handset or checking the device settings and original packaging.
The Commission says the framework covers SIM-enabled communications equipment, including smartphones, feature phones, tablets, cellular laptops, modems, eligible Internet of Things devices and point-of-sale terminals.
NCC Explains What the Checker Does
Device Checker is designed to establish whether a device model has received the required NCC Type Approval and whether the particular device is verified for use on Nigerian mobile networks.
Type Approval is an existing regulatory requirement. The Commission says the strengthened framework uses technology to improve compliance checks and enforcement, rather than creating a new obligation for the first time.
An unsuccessful verification result does not automatically mean a phone is counterfeit. Buyers are advised to ask the seller to clarify or resolve the issue before paying. Consumers who need help can use the official portal or call the toll-free number 315.
What Existing Phone Users Should Know
The NCC says devices already connected to Nigerian mobile networks before the framework took effect on October 7, 2026, were automatically verified and generally require no further action.
However, buyers should not assume that a second-hand phone is compliant simply because it has previously worked on a Nigerian network. The Commission specifically advises checking a used device before purchase.
The checker also has limits: a successful result confirms the device’s reported Type Approval and verification status, but it does not guarantee that every component is genuine or establish the phone’s full repair history or physical condition.
Consumers should therefore continue to inspect devices carefully and buy from reputable sellers.
NCC Device Checker: Official Channels
Consumers can verify a device through the following official channels:
- USSD code: Dial *315#.
- Online portal: www.ncc.gov.ng/devicechecker.
- Assistance: Call 315 or consult the NCC’s official support channels.
The Commission also warns consumers to be cautious of verification scams. Any one-time verification code generated during the official process should only be entered into that process and never disclosed to a caller, seller or another person.
The initiative is part of the NCC’s wider effort to improve consumer protection and ensure that communications equipment sold and used in Nigeria complies with applicable technical requirements.
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